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Particulars of any arrangement that exists for consultation with, or representation by, the members of the public in relation to the formulation of its policy or implementation thereof

Members of the Public can represent any of their views/grievance relating to Company’s policies and implementation thereof through e-mail, the details of which have been spelt out in the website of the Company at As and when any grievance is received through the e-mail or in the form of correspondence, such representation/grievance are examined and the replies are sent promptly.

For tendering parties, a mechanism has been provided for redressal of grievances. The details have been displayed in the Company’s website at Grievances.

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